How To Fix P4019 - Different dunning procedure in clearing doc &1; no dunning interest calc.

SAP Error Message - Details

• Message type: E = Error

• Message class: P4 - IS-PS: Cash Accounting

• Message number: 019

• Message text: Different dunning procedure in clearing doc &1; no dunning interest calc.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message P4019 - Different dunning procedure in clearing doc &1; no dunning interest calc. ?

  The SAP error message P4019 indicates that there is a discrepancy between the dunning procedures used in the clearing document and the original document. This typically occurs when a payment is made against an invoice that has a different dunning procedure than the one defined in the clearing document. As a result, the system cannot calculate dunning interest for the cleared items.
  Cause:
  
  Different Dunning Procedures: The original invoice and the clearing document (payment) have different dunning procedures assigned. This can happen if the customer master data has been changed or if the dunning procedure was modified after the invoice was created.
  Document Changes: If the dunning procedure of the customer was changed after the invoice was created, it may lead to this error when trying to clear the invoice.
  Configuration Issues: There may be configuration issues in the dunning procedure settings in the SAP system.
  
  Solution:
  
  
  Check Dunning Procedures: Verify the dunning procedures assigned to both the original invoice and the clearing document. You can do this by checking the customer master data and the document details.
  
  Use transaction codes like FD03 (Display Customer) to check the dunning procedure in the customer master.
  Use transaction codes like FB03 (Display Document) to check the dunning procedure in the invoice.
  
  
  
  Adjust Dunning Procedures: If the dunning procedures are different, you may need to adjust them to match. This can involve:
  
  Changing the dunning procedure in the customer master data to match the one used in the invoice.
  Alternatively, if the clearing document is incorrect, you may need to reverse the payment and reprocess it with the correct dunning procedure.
  
  
  
  Reprocess the Payment: If the payment was made incorrectly, you may need to reverse the payment and re-enter it after ensuring that the dunning procedures match.
  
  
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the dunning procedures are set up correctly in the system. They may need to review the configuration settings for dunning procedures in the Financial Accounting (FI) module.
  
  
  Related Information:
  
  Dunning Procedure: A dunning procedure is a set of rules that determine how overdue payments are handled, including the frequency and content of dunning letters sent to customers.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FD03 - Display Customer
  FB03 - Display Document
  F150 - Dunning Run
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to dunning procedures and error messages.
  
  By following these steps, you should be able to resolve the P4019 error and ensure that the dunning procedures are consistent across your documents.