How To Fix P0800 - Generate turbo case

SAP Error Message - Details

• Message type: E = Error

• Message class: P0 - Messages for Transactions PE01, PE02 and PE03

• Message number: 800

• Message text: Generate turbo case

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message P0800 - Generate turbo case ?

  The SAP error message P0800, which refers to "Generate turbo case," typically occurs in the context of SAP's Customer Relationship Management (CRM) or Service Management (SM) modules. This error is often related to issues in the processing of service requests or cases, particularly when generating a turbo case for a service order or customer interaction.
  Causes of Error P0800
  
  
  Configuration Issues: There may be misconfigurations in the CRM or SM settings that prevent the system from generating the turbo case correctly.
  
  
  Data Inconsistencies: Missing or inconsistent data in the service order or related master data can lead to this error. This includes customer data, product data, or service-related information.
  
  
  Authorization Problems: The user may not have the necessary authorizations to create or modify cases, leading to this error.
  
  
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that affect the generation of turbo cases.
  
  
  Technical Issues: Problems with the underlying database or system performance can also lead to this error.
  
  
  Solutions to Error P0800
  
  
  Check Configuration: Review the configuration settings in the CRM or SM module to ensure that everything is set up correctly for generating turbo cases.
  
  
  Validate Data: Ensure that all necessary data is complete and consistent. Check for missing or incorrect entries in the service order, customer master data, and product master data.
  
  
  Review Authorizations: Verify that the user encountering the error has the appropriate authorizations to create or modify cases. This can be done through the user roles and authorizations in SAP.
  
  
  Check for Notes and Patches: Look for SAP Notes or patches that address this specific error. SAP frequently releases updates that fix known issues.
  
  
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what is causing the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and version.
  
  
  Related Information
  
  SAP Notes: Search the SAP Support Portal for any relevant notes related to error P0800. This can provide specific fixes or workarounds.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_ORDER_MAINTAIN, or others that may be involved in the case generation process.
  Documentation: Review SAP documentation related to CRM and SM for best practices in case management and troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issue related to the P0800 error message in SAP.