How To Fix OXT_TF120 - No entry exists in the knowledge base for the parameters entered

SAP Error Message - Details

• Message type: E = Error

• Message class: OXT_TF - Messages for OXT Task Framework

• Message number: 120

• Message text: No entry exists in the knowledge base for the parameters entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OXT_TF120 - No entry exists in the knowledge base for the parameters entered ?

  The SAP error message OXT_TF120, which states "No entry exists in the knowledge base for the parameters entered," typically occurs in the context of SAP's Knowledge Management or similar modules where the system is trying to retrieve information based on specific parameters, but cannot find any relevant entries in the knowledge base.
  Cause:
  
  Missing Knowledge Base Entries: The most common cause is that there are no entries in the knowledge base that match the parameters you have entered. This could be due to a lack of data or incorrect parameters being used.
  Incorrect Parameter Input: The parameters you are using to search for knowledge base entries may be incorrect or not formatted properly.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain entries in the knowledge base.
  System Configuration: There may be issues with the configuration of the knowledge management system or the knowledge base itself.
  
  Solution:
  
  Check Parameters: Review the parameters you are entering to ensure they are correct and formatted properly. Make sure you are using the right search criteria.
  Add Knowledge Base Entries: If you have the necessary permissions, consider adding relevant entries to the knowledge base that match the parameters you are trying to use.
  Review Authorizations: Ensure that your user account has the necessary authorizations to access the knowledge base. You may need to contact your system administrator for assistance.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to properly use the knowledge base and troubleshoot issues.
  System Configuration Check: If you suspect a configuration issue, consult with your SAP Basis or technical team to ensure that the knowledge management system is set up correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP Knowledge Management to better understand how to effectively use the system.
  
  If the problem persists after trying these solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.