How To Fix OW036 - You must enter a recipient in the presettings

SAP Error Message - Details

• Message type: E = Error

• Message class: OW - SAP ArchiveLink: Messages for Workflow

• Message number: 036

• Message text: You must enter a recipient in the presettings

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OW036 - You must enter a recipient in the presettings ?

  The SAP error message OW036, which states "You must enter a recipient in the presettings," typically occurs in the context of SAP's output management, particularly when trying to send documents (like invoices, purchase orders, etc.) via email or print. This error indicates that the system requires a recipient to be specified for the output type you are trying to process.
  Cause:
  
  Missing Recipient Information: The output type you are trying to use does not have a recipient defined in the output settings.
  Incorrect Configuration: The output type may not be properly configured in the system, leading to the absence of recipient details.
  User Settings: The user profile or the specific transaction may not have the necessary recipient information set up.
  
  Solution:
  To resolve the OW036 error, you can take the following steps:
  
  
  Check Output Settings:
  
  Go to the relevant transaction (e.g., ME23N for purchase orders).
  Navigate to the output section (usually found under "Messages" or "Output").
  Ensure that a recipient (like an email address or printer) is specified for the output type you are trying to use.
  
  
  
  Maintain Output Determination:
  
  Use transaction code NACE to access the output determination settings.
  Select the appropriate application area (e.g., Purchasing, Sales, etc.).
  Check the output type configuration and ensure that the recipient is defined correctly.
  
  
  
  User Profile Settings:
  
  Check the user profile settings to ensure that the user has the necessary authorizations and that their email address or other recipient information is correctly maintained.
  
  
  
  Test Output:
  
  After making the necessary changes, test the output again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If the issue continues, refer to SAP documentation or consult with your SAP Basis or functional team for further troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like NACE (Output Types), ME23N (Display Purchase Order), or other relevant transactions based on your module.
  Output Types: Understand the different output types available in your SAP system and their configurations.
  User Authorizations: Ensure that the user has the necessary authorizations to send outputs.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or consult SAP Notes for any known issues related to this error message.