How To Fix OT741 - Error while finding e-mail address

OT741 - Overview

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 741

• Message text: Error while finding e-mail address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OT741 - Error while finding e-mail address ?

  The SAP error message OT741, which indicates "Error while finding e-mail address," typically occurs when the system is unable to retrieve or validate an email address associated with a user or a business partner. This can happen in various scenarios, such as when trying to send emails from SAP, using workflows, or generating notifications.
  Causes:
  
  Missing Email Address: The user or business partner may not have an email address assigned in the system.
  Incorrect Configuration: The email configuration settings in SAP may not be set up correctly.
  User Master Data Issues: The user master record may be incomplete or incorrectly maintained.
  Authorization Issues: The user may not have the necessary authorizations to access the email address.
  Technical Issues: There may be issues with the underlying email server or connectivity problems.
  
  Solutions:
  
  
  Check User Master Data:
  
  Go to transaction code SU01 (User Maintenance) and check if the user has a valid email address in the "Address" tab.
  Ensure that the email