How To Fix OT604 - File & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 604

• Message text: File & does not exist

What causes this issue?

The file you tried to copy cannot be opened. It probably does not
exist.
File .........: &V1&
Directory ....: &V2&
Destination ..: &V3&
Return code ..: &V4&

System Response

Processing was cancelled.

How to fix this error?

Please contact your system administrator. You may have to export your
request again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT604 - File & does not exist ?

  The SAP error message OT604, which states "File & does not exist," typically occurs when the system is unable to locate a specified file during a file operation, such as reading or writing data. This error can arise in various contexts, such as during data uploads, downloads, or when accessing external files.
  Causes of OT604 Error
  
  Incorrect File Path: The specified file path may be incorrect or misspelled.
  File Not Available: The file may not exist in the specified location, possibly due to deletion or moving of the file.
  Access Permissions: The user may not have the necessary permissions to access the file or directory.
  Network Issues: If the file is located on a network drive, there may be connectivity issues preventing access.
  File System Issues: There may be issues with the file system or storage device where the file is located.
  
  Solutions to OT604 Error
  
  Verify File Path: Check the file path specified in the program or transaction. Ensure that it is correct and points to the right location.
  Check File Existence: Confirm that the file actually exists in the specified directory. You can do this by navigating to the location using a file explorer.
  Review Permissions: Ensure that the user has the necessary permissions to access the file. This may involve checking file system permissions or SAP authorization settings.
  Network Connectivity: If the file is on a network drive, ensure that the network connection is stable and that the drive is accessible.
  Check for Typos: Look for any typographical errors in the file name or path.
  Consult Logs: Check SAP application logs or system logs for additional error messages that may provide more context about the issue.
  Contact IT Support: If the issue persists, it may be necessary to contact your IT support team for further assistance, especially if it involves network or server issues.
  
  Related Information
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the OT604 error. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting file-related issues, such as AL11 (Display File Directories) or SM37 (Job Monitoring).
  Documentation: Review SAP documentation for the specific module or functionality you are working with, as it may provide insights into file handling and common errors.
  
  By following these steps, you should be able to identify and resolve the cause of the OT604 error in SAP.