How To Fix OT567 - SP start point &1 is already released in system &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OT - SAP Online Correction Support (SOCS)

  • Message number: 567

  • Message text: SP start point &1 is already released in system &2

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message OT567 - SP start point &1 is already released in system &2 ?

    The SAP error message OT567 indicates that a specific start point (SP) in a process or workflow has already been released in the system. This typically occurs in the context of process chains, data loading, or workflow management within SAP systems.

    Cause:

    The error message "OT567 SP start point &1 is already released in system &2" usually arises due to one of the following reasons:

    1. Duplicate Release: The start point you are trying to release has already been released previously, and the system does not allow it to be released again.
    2. Process Chain Configuration: There may be an issue with the configuration of the process chain or workflow that is causing the start point to be recognized as already released.
    3. Concurrency Issues: If multiple users or processes are trying to release the same start point simultaneously, it can lead to this error.
    4. System State: The system may be in a state where it cannot process the release due to ongoing transactions or locks.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check the Status: Verify the status of the start point in the system. You can do this by checking the relevant transaction or monitoring tools in SAP to see if the start point is indeed released.
    2. Avoid Duplicate Releases: Ensure that you are not attempting to release the same start point multiple times. Review your process to confirm that the release is necessary.
    3. Review Process Chain Configuration: If applicable, review the configuration of the process chain or workflow to ensure that it is set up correctly and that there are no conflicts.
    4. Check for Locks: Investigate if there are any locks on the start point or related objects that might be preventing the release. You can use transaction codes like SM12 to check for locks.
    5. Consult Logs: Look at the application logs (transaction SLG1) for more detailed information about the error and any related messages that might provide additional context.
    6. Restart the Process: If the issue persists, consider restarting the process or workflow to reset its state.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • SM37: To monitor job statuses.
      • SLG1: To view application logs.
      • SM12: To check for locks.
    • Documentation: Refer to SAP documentation or help resources for more detailed information on process chains and workflows.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.

    If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation.

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