How To Fix OT558 - General error occurred when calling &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 558

• Message text: General error occurred when calling &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT558 - General error occurred when calling &1 &2 ?

  The SAP error message OT558, which states "General error occurred when calling &1 &2," is a generic error message that can occur in various contexts within the SAP system. This message typically indicates that there was an issue when trying to execute a function module, method, or transaction, but it does not provide specific details about the underlying cause.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to execute the function or transaction.
  Configuration Errors: There may be incorrect or missing configuration settings in the system.
  Data Issues: The data being processed may be invalid or inconsistent, leading to a failure in processing.
  System Performance: The system may be experiencing performance issues, such as timeouts or resource constraints.
  Custom Code: If there are custom developments (ABAP programs, enhancements, etc.), there may be bugs or issues in the code.
  Transport Issues: If the error occurs after a transport, there may be inconsistencies between the development and production environments.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  Review Configuration: Verify the configuration settings related to the function or transaction being executed. Check for any missing or incorrect entries.
  Validate Data: Check the data being processed for validity and consistency. Ensure that all required fields are filled and that the data adheres to expected formats.
  Monitor System Performance: Use transaction codes like ST22 (dump analysis) and SM21 (system log) to check for any performance issues or dumps that may provide more context about the error.
  Debug Custom Code: If the error is related to custom developments, use the ABAP debugger to step through the code and identify any issues.
  Check Transport Logs: If the error occurred after a transport, review the transport logs for any errors or warnings that may indicate issues with the transport.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like ST22, SM21, and SLG1 (application log) to gather more information about the error.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
  Community Forums: Check SAP Community forums or other online resources for similar issues reported by other users and their solutions.
  
  Since OT558 is a general error message, the specific resolution may vary based on the context in which it occurs. It is essential to gather as much information as possible about the circumstances leading to the error to effectively troubleshoot and resolve the issue.