How To Fix OT552 - SP start point &1 could not be created (long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 552

• Message text: SP start point &1 could not be created (long text)

What causes this issue?

The SP start point &V1& could not be created in maintenance system &V2&
due to an error.

How to fix this error?

An error must be corrected in the maintenance system. For more detailed
information, see the log of the package in transaction SSDA. It is not
guaranteed that the Support Package can be displayed correctly in the
system landscape if this error is not corrected. To reserve the Support
Package despite this error, select the <ZK>Force Reservation</> checkbox
in the reservation function of transaction SSDA. However, it is
necessary to reserve the SP start point afterwards using transaction
SSDA in the maintenance system
(<ZK>Extras -> Reservation -> Create SP Start Point</>).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT552 - SP start point &1 could not be created (long text) ?

  The SAP error message OT552 indicates that a start point for a process (often related to workflow or process chains) could not be created. This error typically arises in the context of SAP Business Workflow or when dealing with process chains in SAP BW (Business Warehouse).
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing or Incorrect Configuration: The start point may not be properly configured in the system. This could be due to missing entries in the relevant tables or incorrect settings in the workflow or process chain.
  
  
  Authorization Issues: The user attempting to create the start point may not have the necessary authorizations to perform this action.
  
  
  Technical Issues: There may be underlying technical issues, such as database inconsistencies or problems with the SAP system itself.
  
  
  Object Dependencies: The start point may depend on other objects that are not available or not correctly set up.
  
  
  Solution:
  To resolve the OT552 error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings for the workflow or process chain. Ensure that all necessary parameters and objects are correctly defined.
  
  
  Review Authorizations: Verify that the user has the appropriate authorizations to create start points. You may need to consult with your SAP security team to ensure the user has the necessary roles and permissions.
  
  
  Check for Dependencies: Investigate if there are any dependencies that are not met. Ensure that all required objects are available and correctly configured.
  
  
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Technical Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance. They may need to perform a deeper analysis of the system.
  
  
  Testing: After making changes, test the creation of the start point again to ensure that the issue has been resolved.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder) or RSCHEM (Process Chain Maintenance) to navigate and troubleshoot workflows and process chains.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to workflows and process chains for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify and resolve the cause of the OT552 error in your SAP system.