How To Fix OT510 - Delivery in the SDC not confirmed - package status unchanged

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 510

• Message text: Delivery in the SDC not confirmed - package status unchanged

What causes this issue?

The delivery for delivery request &v1& was not confirmed in the SDC.

System Response

The package status is not changed and the package is reset to its
initial status.

How to fix this error?

Confirm the delivery in the SDC.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT510 - Delivery in the SDC not confirmed - package status unchanged ?

  The SAP error message OT510, which states "Delivery in the SDC not confirmed - package status unchanged," typically occurs in the context of the SAP Supply Chain Management (SCM) or SAP Extended Warehouse Management (EWM) systems. This error indicates that a delivery has not been confirmed in the System Data Center (SDC), and as a result, the package status remains unchanged.
  Causes:
  
  Incomplete Delivery Confirmation: The delivery process may not have been completed properly, leading to a lack of confirmation in the SDC.
  System Configuration Issues: There may be configuration issues in the SAP system that prevent the delivery from being confirmed.
  Network or Communication Problems: Issues with network connectivity or communication between systems can lead to failures in confirming deliveries.
  User Authorization: The user attempting to confirm the delivery may not have the necessary authorizations to perform this action.
  Data Integrity Issues: There may be inconsistencies or errors in the data related to the delivery, such as missing or incorrect information.
  
  Solutions:
  
  Check Delivery Status: Verify the status of the delivery in the system. Ensure that all necessary steps in the delivery process have been completed.
  Reconfirm Delivery: Attempt to reconfirm the delivery. This can often resolve temporary issues.
  Review Configuration Settings: Check the configuration settings in the SAP system related to delivery and confirmation processes. Ensure that they are set up correctly.
  Network and Communication Check: Ensure that there are no network issues affecting communication between the SAP system and the SDC.
  User Authorization Review: Confirm that the user has the appropriate authorizations to confirm deliveries. If not, work with your SAP security team to grant the necessary permissions.
  Data Validation: Review the data associated with the delivery for any inconsistencies or errors. Correct any issues found.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or additional guidance for resolving known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL02N (Change Outbound Delivery) or VL03N (Display Outbound Delivery) to investigate the delivery further.
  Logs and Traces: Review system logs and traces for any additional error messages or warnings that may provide more context about the issue.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the OT510 error and implement a solution to resolve it.