How To Fix OT480 - Error when saving log

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 480

• Message text: Error when saving log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT480 - Error when saving log ?

  The SAP error message OT480 typically indicates an issue related to the saving of logs in the system. This error can occur in various contexts, such as during the execution of a transaction or when trying to save data in a specific module. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to save logs or data in the system.
  Database Issues: There may be problems with the database connection or the database itself, such as being full or having corruption.
  System Configuration: Incorrect configuration settings in the SAP system can lead to issues when trying to save logs.
  Temporary System Issues: Sometimes, temporary issues in the SAP system or application server can cause this error.
  Log File Size Limit: The log file may have reached its maximum size limit, preventing further entries from being saved.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action that is generating the error. This can be done by reviewing the user's roles and permissions.
  Database Check: Verify the status of the database. Check for any issues such as being full or any errors in the database logs. If necessary, perform a database cleanup or maintenance.
  Review Configuration: Check the configuration settings related to logging in the SAP system. Ensure that they are set correctly and that there are no conflicts.
  Restart the System: If the issue is temporary, restarting the SAP application server or the entire system may resolve the problem.
  Log File Management: If the log file size is the issue, consider archiving or deleting old log entries to free up space. You may also need to adjust the log file size settings in the configuration.
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes related to logging, such as SLG1 (Application Log) to view logs and errors.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on the system's configuration and logs.
  System Logs: Review system logs (SM21) and application logs (SLG1) for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the OT480 error in your SAP system.