How To Fix OT372 - Package &1 has the wrong package type

OT372 - Overview

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 372

• Message text: Package &1 has the wrong package type

What causes this issue?

Package &V1& has an incorrect package type. Only Support Packages with
package type CSP, CRT, AOP, COP, HOT, LCP, or SP patches are permitted.

How to fix this error?

A package with a supported package type must be maintained as a
prerequisite.

Error message extract from SAP system. Copyright SAP SE.

OT372 - Details

• The SAP error message OT372 indicates that there is an issue with the package type of a transport request. This error typically occurs when the system expects a certain type of package (e.g., workbench request, customizing request) but finds a different type instead. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Incorrect Package Type: The transport request is not of the expected type. For example, a customizing request might be expected, but a workbench request is provided instead.
  Transport Layer Issues: The transport layer configuration might be incorrect, leading to mismatches in expected package types.
  Transport Request Corruption: The transport request might be corrupted or improperly configured.
  
  
  Solution:
  
  
  Check Transport Request Type:
  
  Verify the type of the transport request you are trying to use. Ensure that it matches the expected type for the operation you are performing.
  You can check the transport request type in the Transport Organizer (transaction SE09 or SE10).
  
  
  
  Create a New