How To Fix OT336 - Function module &1 returns return code &2 (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 336

• Message text: Function module &1 returns return code &2 (see long text)

What causes this issue?

An error has occurred. Function module &V1& was called; this returned
the error &V2&.

Procedure for System Administrators

Create an incident under component BC-UPG-OCS-SPA, or an incident under
IT direct component IMFIT_AGS_SPE_SSDA.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT336 - Function module &1 returns return code &2 (see long text) ?

  The SAP error message OT336 indicates that a function module has returned a return code that is not expected. This can happen for various reasons, and the specific cause can often be determined by examining the long text associated with the error message. Here’s a general approach to understanding and resolving this error:
  Cause
  
  Function Module Logic: The function module being called may have internal logic that is not being satisfied by the input parameters provided. This could lead to an unexpected return code.
  Data Issues: There may be issues with the data being passed to the function module, such as missing or incorrect values.
  Configuration Issues: The configuration settings in the system may not be set up correctly, leading to the function module not being able to execute as expected.
  Authorization Issues: The user executing the function may not have the necessary authorizations to perform the action, leading to a failure in the function module.
  System Issues: There could be underlying system issues, such as performance problems or database locks, that are affecting the execution of the function module.
  
  Solution
  
  Check Long Text: Review the long text of the error message for specific details about the return code and what it indicates. This can provide insights into what went wrong.
  Review Input Parameters: Ensure that all input parameters being passed to the function module are correct and valid. Check for any required fields that may be missing.
  Debugging: If you have access to the ABAP code, you can debug the function module to see where it is failing and why it is returning the unexpected code.
  Check Configuration: Verify that the configuration settings related to the function module are correct and aligned with the business requirements.
  Authorization Check: Ensure that the user has the necessary authorizations to execute the function module.
  Consult Documentation: Look for SAP Notes or documentation related to the specific function module to see if there are known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP Support for assistance.
  
  Related Information
  
  Transaction Codes: Depending on the context of the error, you may want to check transaction codes related to the function module or the process you are working on.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues with the function module in question.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the OT336 error and take appropriate action to resolve it.