How To Fix OT246 - Timeout while requesting change authorization for package &1 in system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 246

• Message text: Timeout while requesting change authorization for package &1 in system &2

What causes this issue?

If package &V1& is locked in the Software Delivery Assembler, released,
or replicated to SAP Service Marketplace again, it is checked in in SAP
Service Marketplace system &V2&.
This action has exceeded a timeout of &V3&s for package &V1&, however.

System Response

The system terminates the action.

How to fix this error?

Repeat the action again at a later time. If this action cannot be
completed successfully, open an IT direct message under component
IMFIT_AGS_SPE_SSDA.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT246 - Timeout while requesting change authorization for package &1 in system &2 ?

  The SAP error message OT246 indicates a timeout issue while requesting change authorization for a specific package in a particular system. This error typically occurs when the system takes too long to respond to a request for authorization changes, which can be due to various reasons.
  Causes:
  
  Network Latency: High network latency or connectivity issues between the SAP system and the client can lead to timeouts.
  System Performance: The SAP system may be under heavy load, causing delays in processing requests.
  Authorization Checks: Complex authorization checks or a large number of objects being processed can lead to longer response times.
  Configuration Issues: Misconfigurations in the system or in the transport management system can also lead to timeouts.
  Database Performance: Slow database queries or locks can cause delays in processing authorization requests.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting the connection between the client and the SAP system.
  Monitor System Performance: Use transaction codes like ST03N (Workload Analysis) or ST22 (Dump Analysis) to monitor system performance and identify bottlenecks.
  Increase Timeout Settings: If the timeout is due to legitimate long processing times, consider increasing the timeout settings in the SAP system. This can be done in the profile parameters (e.g., rdisp/timeout).
  Optimize Authorization Checks: Review and optimize the authorization checks being performed. This may involve simplifying roles or reducing the number of objects being processed.
  Database Optimization: Check for any database performance issues, such as long-running queries or locks, and optimize them as necessary.
  Transport Management Configuration: Review the configuration of the transport management system to ensure it is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (for dumps), SM21 (for system logs), and SM37 (for job monitoring) to diagnose issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide context for the timeout issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.