How To Fix OT227 - Prerequisite Support Package & is not released

OT227 - Overview

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 227

• Message text: Prerequisite Support Package & is not released

What causes this issue?

You want to release Support Package Patch &V2&. However, superordinate
Support Package <ZU>&V1&</> has not been released for customers.

System Response

The system cancels the release.

How to fix this error?

- First, release Support Package &V1&.
- Then release Support Package Patch &V2&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT227 - Prerequisite Support Package & is not released ?

  The SAP error message OT227 indicates that a prerequisite support package is not released for the system you are working with. This typically occurs during the installation or upgrade of SAP components when the system checks for the necessary support packages that must be in place before proceeding.
  
  Cause:
  
  Missing Support Package: The required support package for a specific component is not available in the system.
  Incorrect Version: The version of the support package that is installed may not be compatible with the version of the component you are trying to install or upgrade.
  Release Status: The support package may not have been released for your specific SAP system version or client.
  
  
  Solution:
  
  Check SAP Notes: Look for relevant SAP Notes that address the specific error message OT227. SAP Notes often provide detailed information about prerequisites and compatibility.
  Download Required Support Packages:
  Use the SAP Service Marketplace (S-user required) to download the necessary support packages.
  Ensure that you are