How To Fix OT168 - No help available

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 168

• Message text: No help available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT168 - No help available ?

  The SAP error message OT168 ("No help available") typically indicates that the system is unable to provide help documentation for a specific transaction or function. This can occur for several reasons, and while the error itself may not provide much detail, here are some common causes and potential solutions:
  Causes:
  
  Missing Documentation: The help documentation for the specific transaction or function may not be installed or available in the system.
  System Configuration: The system may not be configured to access the help documentation properly.
  Language Settings: The help documentation may not be available in the language set in the user profile.
  SAP Notes: There may be specific SAP Notes that address issues related to help documentation for certain transactions.
  
  Solutions:
  
  
  Check Documentation Availability:
  
  Verify if the help documentation is installed for the specific transaction. You can do this by checking the SAP GUI settings or consulting with your SAP Basis team.
  
  
  
  Update SAP System:
  
  Ensure that your SAP system is up to date with the latest support packages and patches. Sometimes, missing help documentation can be resolved by applying the latest updates.
  
  
  
  Language Settings:
  
  Check your user profile settings to ensure that the language is set correctly. If the help documentation is only available in a different language, you may need to switch your user interface language.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal. You can use the transaction code SNOTE to check for any notes that might address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a solution, consider reaching out to SAP Support for assistance. They may provide specific guidance or updates related to the error.
  
  
  
  Alternative Help Resources:
  
  If the built-in help is not available, consider using alternative resources such as SAP Community, SAP Help Portal, or other online forums where you can find information related to the specific transaction or function.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to your issue, as they may provide additional context or alternative ways to access help.
  User Manuals: Check if there are user manuals or training materials available for the specific module or transaction you are working with.
  Training: Consider attending SAP training sessions or workshops that cover the specific areas of the system you are using.
  
  By following these steps, you should be able to address the OT168 error and find the help you need for your SAP transactions.