How To Fix OT162 - EPS file &1 contains no details about the add-on and add-on release

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 162

• Message text: EPS file &1 contains no details about the add-on and add-on release

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OT162 - EPS file &1 contains no details about the add-on and add-on release ?

  The SAP error message OT162 indicates that the EPS (Extended Program Structure) file specified does not contain any details about the add-on and its release. This can occur during the installation or upgrade of an SAP add-on when the system is unable to find the necessary information in the EPS file.
  Causes:
  
  Missing or Corrupted EPS File: The EPS file may be missing, corrupted, or not properly formatted.
  Incorrect File Path: The system may be looking in the wrong directory for the EPS file.
  Incompatible Add-on Version: The add-on version specified in the EPS file may not match the version of the SAP system.
  Incomplete Download: The EPS file may not have been completely downloaded or transferred.
  Authorization Issues: The user may not have the necessary permissions to access the EPS file.
  
  Solutions:
  
  Verify EPS File: Check if the EPS file exists in the specified location and is not corrupted. You can try to open it with a text editor to see if it contains the expected information.
  Check File Path: Ensure that the path to the EPS file is correct in the configuration settings.
  Download the Correct Version: If the EPS file is missing or incorrect, download the correct version of the add-on from the SAP Service Marketplace or the appropriate source.
  Re-upload the EPS File: If the file was transferred, try re-uploading it to ensure it is complete and not corrupted.
  Check Authorizations: Ensure that the user performing the installation has the necessary authorizations to access and read the EPS file.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to the specific add-on you are trying to install or upgrade. These notes often contain important information about known issues and their resolutions.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues faced by other users and the solutions they found.
  Documentation: Review the installation documentation for the specific add-on to ensure that all prerequisites and steps are followed correctly.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.