How To Fix OT100 - Superordinate package &1 is not a Support Package (Package Type CSP)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OT - SAP Online Correction Support (SOCS)

  • Message number: 100

  • Message text: Superordinate package &1 is not a Support Package (Package Type CSP)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message OT100 - Superordinate package &1 is not a Support Package (Package Type CSP) ?

    The SAP error message OT100 indicates that the system is trying to process a package that is not recognized as a valid support package. This typically occurs during the installation or upgrade of SAP software when the system expects a support package but encounters a package of a different type.

    Cause:

    1. Incorrect Package Type: The package you are trying to install or upgrade is not classified as a Support Package (CSP). It may be a different type of package, such as a development package or a transport package.
    2. Package Configuration: The package may not be properly configured in the SAP system, leading to the system not recognizing it as a support package.
    3. Version Mismatch: The package may not be compatible with the current version of the SAP system you are using.

    Solution:

    1. Verify Package Type: Check the package type in the SAP system. Ensure that the package you are trying to install is indeed a support package. You can do this by using transaction codes like SE80 or SPAM to inspect the package details.
    2. Download Correct Package: If the package is not a support package, download the correct support package from the SAP Service Marketplace or the SAP Support Portal.
    3. Check Package Configuration: Ensure that the package is correctly configured in the system. You may need to check the package settings in transaction SPAM or SAINT.
    4. Use Correct Tools: Make sure you are using the appropriate tools for the installation or upgrade process. For example, use SPAM for support packages and SAINT for add-ons.
    5. Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP Notes often provide detailed information on known issues and their resolutions.
    6. System Compatibility: Ensure that the package is compatible with your current SAP system version. If there is a version mismatch, you may need to upgrade your system or find a compatible package.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SPAM (Support Package Manager) and SAINT (Add-On Installation Tool) for managing packages.
    • SAP Support Portal: Utilize the SAP Support Portal for downloading packages and accessing documentation.
    • SAP Community: Engage with the SAP Community for discussions and solutions related to similar issues.
    • Documentation: Review the official SAP documentation for guidelines on package management and installation procedures.

    If the issue persists after following these steps, consider reaching out to SAP support for further assistance.

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