How To Fix OT028 - Select at least one receiver address

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 028

• Message text: Select at least one receiver address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OT028 - Select at least one receiver address ?

  The SAP error message OT028 ("Select at least one receiver address") typically occurs in the context of SAP applications that involve communication or messaging, such as SAP Business Workflow, SAP Business Communication, or when sending emails or notifications. This error indicates that the system requires at least one recipient address to proceed with the operation, but none has been selected.
  Cause:
  
  No Recipient Selected: The most common cause is that the user has not selected any recipient address for the action they are trying to perform (e.g., sending an email, notification, or workflow).
  Configuration Issues: There may be issues with the configuration of the communication settings in the SAP system, such as missing or incorrect settings for email addresses or user profiles.
  User Profile Issues: The user profile may not have valid email addresses or communication methods set up.
  
  Solution:
  
  Select a Recipient: Ensure that you select at least one recipient address before attempting to execute the action again. This could be an email address, a user ID, or any other relevant identifier depending on the context.
  Check User Profiles: Verify that the user profiles involved have valid email addresses or communication methods configured. You can do this by checking the user master data in transaction SU01.
  Review Configuration: If the issue persists, review the configuration settings related to communication in the SAP system. This may involve checking transaction codes like SCOT (for SMTP configuration) or SICF (for Internet Communication Framework).
  Testing: After making changes, perform a test to ensure that the recipient addresses are being recognized correctly by the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SCOT (SAPconnect: Administration), and SICF (Maintain Services).
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Review SAP documentation or help files related to the specific module or functionality you are working with to understand the requirements for recipient addresses.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP Basis or technical support team for further assistance.