How To Fix OT021 - User selection cancelled

OT021 - Overview

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 021

• Message text: User selection cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT021 - User selection cancelled ?

  The SAP error message OT021 ("User selection cancelled") typically occurs when a user cancels a selection or input prompt in a transaction or report. This can happen in various scenarios, such as when a user is prompted to select a variant, input parameters, or make a choice in a dialog box, and they choose to cancel the operation instead of proceeding.
  
  Cause:
  
  User Action: The most common cause is that the user intentionally clicked "Cancel" or closed the dialog box.
  System Timeout: In some cases, if the system times out or if there is a delay in user response, the selection may be canceled automatically.
  Dialog Box Closure: If the dialog box is closed unexpectedly (e.g., due to a system error or user navigation away from the screen), this error can occur.
  
  
  Solution:
  
  Retry the Action: Simply try to perform the action again and ensure that you complete the selection or input as required.
  Check User Permissions: