How To Fix OT017 - Error with remote connection to SAP system &1: &2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 017

• Message text: Error with remote connection to SAP system &1: &2&3&4

What causes this issue?

An error occurred during RFC communication with SAP system &V1&. &V2&
used as destination (Destination Maintenance: SM59). The message
displayed by the RFC interface says:
&V3&&V4&

System Response

No data transferred from or to the remote system.

How to fix this error?

Inform your system administrator, if required.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT017 - Error with remote connection to SAP system &1: &2&3&4 ?

  The SAP error message OT017 indicates an issue with a remote connection to an SAP system. This error can occur for various reasons, and understanding the cause is essential for troubleshooting. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the client and the SAP server.
  Configuration Errors: Incorrect configuration settings in the SAP system or the client application can lead to connection failures.
  Authorization Issues: The user may not have the necessary authorizations to connect to the specified SAP system.
  System Availability: The target SAP system may be down or not reachable due to maintenance or other issues.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the SAP system.
  Incorrect Connection Parameters: The connection parameters (like hostname, port, or instance number) may be incorrect.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to verify that the client can reach the SAP server.
  Ensure that there are no network outages or issues.
  
  
  
  Verify Configuration Settings:
  
  Check the configuration in the SAP GUI or the application that is trying to connect to the SAP system.
  Ensure that the connection parameters (hostname, instance number, and system ID) are correct.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the SAP system.
  Check the user roles and profiles in the SAP system.
  
  
  
  Check System Status:
  
  Verify that the target SAP system is up and running.
  Check the SAP system logs for any errors or issues that might indicate why the system is not reachable.
  
  
  
  Firewall and Security Settings:
  
  Ensure that firewalls are configured to allow traffic on the necessary ports for SAP connections (typically port 3200 for SAP GUI).
  Consult with your network/security team to ensure that there are no restrictions.
  
  
  
  Review Connection Parameters:
  
  Double-check the connection parameters in the SAP GUI or the application.
  Make sure that the correct SAP router string is used if applicable.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to OT017 for any specific patches or updates that may address this issue.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Logs and Traces: Review the logs in the SAP system (such as dev_w0, dev_rfc) for more detailed error messages that can provide additional context.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.