How To Fix OT014 - Error with remote connection to destination &1: &2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 014

• Message text: Error with remote connection to destination &1: &2&3&4

What causes this issue?

An error occurred during RFC communication with a remote system. &V1&
used as RFC destination (Destination Maintenance: Transaction SM59). The
message returned by the RFC interface says:
&V2&&V3&&V4&

System Response

No data transferred from or to the remote system.

How to fix this error?

Inform your system administrator, if required.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT014 - Error with remote connection to destination &1: &2&3&4 ?

  The SAP error message OT014 indicates an issue with a remote connection to a specified destination. This error typically arises when there is a problem with the configuration or connectivity of the destination defined in the SAP system. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause
  
  Incorrect Destination Configuration: The destination may not be configured correctly in the SAP system (transaction code SM59).
  Network Issues: There may be network connectivity issues between the SAP system and the target system.
  Authentication Problems: The credentials used for the connection may be incorrect or have expired.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the remote system.
  Service Availability: The remote service may be down or not available.
  
  Solution
  
  
  Check Destination Configuration:
  
  Go to transaction SM59 and check the configuration of the RFC destination that is causing the error.
  Ensure that the connection type (e.g., T, 3, etc.) is appropriate for your use case.
  Verify that the target host and service (port) are correctly specified.
  
  
  
  Test Connection:
  
  In SM59, use the "Test Connection" button to check if the connection can be established successfully.
  If the test fails, note the error message for further troubleshooting.
  
  
  
  Review Network Settings:
  
  Ensure that there are no network issues preventing connectivity. You can use tools like ping or telnet to check connectivity to the target host and port.
  
  
  
  Check User Credentials:
  
  Verify that the user credentials used for the connection are correct and have the necessary authorizations.
  If using a secure connection (e.g., SNC), ensure that the SNC settings are correctly configured.
  
  
  
  Firewall and Security Settings:
  
  Check if there are any firewall rules that might be blocking the connection to the remote system.
  Ensure that the necessary ports are open and accessible.
  
  
  
  Remote System Availability:
  
  Confirm that the remote system is up and running and that the required services are active.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SM59: RFC Destination Configuration
  SICF: HTTP Service Hierarchy (for web services)
  ST22: Dump Analysis (to check for any related dumps)
  
  
  
  Logs:
  
  Check the system logs (SM21) for any additional error messages that might provide more context.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address specific issues related to the OT014 error.
  
  
  
  By following these steps, you should be able to diagnose and resolve the OT014 error in your SAP system. If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance.