How To Fix OST_BSDM017 - Invalid user selection for service &1, component &2

SAP Error Message - Details

• Message type: E = Error

• Message class: OST_BSDM - Web Service BOL Service Data Management

• Message number: 017

• Message text: Invalid user selection for service &1, component &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OST_BSDM017 - Invalid user selection for service &1, component &2 ?

  The SAP error message OST_BSDM017 indicates that there is an invalid user selection for a specific service and component. This error typically arises in the context of service management or business partner management within SAP systems, particularly when dealing with service orders or service requests.
  Cause:
  
  Invalid User Assignment: The user trying to access or perform an action on the service may not have the necessary authorizations or may not be assigned correctly to the service or component.
  Configuration Issues: There may be configuration issues in the service management settings, such as incorrect settings for the service or component in question.
  Data Integrity Issues: The data related to the service or component may be inconsistent or corrupted, leading to the system being unable to validate the user selection.
  Missing Master Data: The service or component may not be properly defined in the system, or the user may not be linked to the correct business partner or organizational unit.
  
  Solution:
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to access the service and component. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Review Configuration: Check the configuration settings for the service and component in the SAP system. Ensure that they are set up correctly and that the user is assigned to the appropriate organizational units.
  Validate Master Data: Verify that the master data for the service and component is complete and accurate. This includes checking for any missing or incorrect entries in the relevant tables.
  Data Consistency Check: Run data consistency checks to identify any issues with the data related to the service or component. This may involve using transaction codes like SE11 or SE16 to inspect the relevant tables.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific service and component to identify any known issues or additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Service Order), IW32 (Change Service Order), and IW33 (Display Service Order) to navigate through service management functionalities.
  SAP Notes: Check SAP Notes for any patches or updates that may address this specific error message. You can search for the error message or related keywords in the SAP Support Portal.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues. They may provide insights or solutions based on their experiences.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis or technical support team for further investigation.