How To Fix OSPCT_MSG052 - User &1 is locked (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: OSPCT_MSG - Check Tool Core Message Class

• Message number: 052

• Message text: User &1 is locked (&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OSPCT_MSG052 - User &1 is locked (&2) ?

  The SAP error message OSPCT_MSG052 indicates that a user is locked in the system. This typically occurs when a user has exceeded the maximum number of allowed login attempts or has been manually locked by an administrator for security reasons.
  Cause:
  
  Exceeded Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lockout.
  Manual Locking: An administrator may have locked the user account for security reasons, such as suspicious activity or compliance with company policies.
  Password Expiration: The user’s password may have expired, and they have not updated it, leading to a lockout.
  System Configuration: Certain system settings may enforce stricter security measures, resulting in user locks under specific conditions.
  
  Solution:
  
  
  Unlock the User Account:
  
  An administrator can unlock the user account using transaction code SU01 (User Maintenance).
  Enter the user ID and click on the "Lock/Unlock" button to unlock the account.
  
  
  
  Check User Status:
  
  In transaction SU01, check the user status to see if the account is locked and review any relevant information.
  
  
  
  Reset Password:
  
  If the password has expired, the administrator can reset the password for the user in the same transaction.
  
  
  
  Review Security Policies:
  
  Review the security policies in place regarding user account locks and login attempts. Adjust settings if necessary to prevent frequent lockouts.
  
  
  
  User Education:
  
  Educate users on the importance of entering correct credentials and the process for resetting passwords.
  
  
  
  Monitor Login Attempts:
  
  Use transaction SM20 (Security Audit Log) to monitor failed login attempts and identify any patterns that may indicate a security issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SM20: Security Audit Log
  SU10: Mass User Maintenance (for bulk unlocking)
  
  
  
  User Lock Settings: The settings for user locks can be configured in the profile parameters (e.g., login/failure_count and login/failure_interval).
  
  
  SAP Notes: Check SAP Notes for any specific issues or patches related to user locking mechanisms.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on user management and security settings.
  
  
  By following these steps, you should be able to resolve the OSPCT_MSG052 error and prevent future occurrences.