How To Fix /OSP/MSG486 - User & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /OSP/MSG -

  • Message number: 486

  • Message text: User & does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /OSP/MSG486 - User & does not exist ?

    The SAP error message /OSP/MSG486 User & does not exist typically indicates that the system is unable to find a user account associated with the specified user ID. This can occur in various contexts, such as when trying to access a transaction, report, or function that requires user authentication.

    Causes:

    1. User Not Created: The user ID specified does not exist in the SAP system.
    2. User Deactivation: The user account may have been created but is currently inactive or locked.
    3. Incorrect User ID: There may be a typo or error in the user ID being referenced.
    4. Authorization Issues: The user may not have the necessary authorizations to access the requested resource.
    5. System Configuration: There may be issues with the configuration of user management in the SAP system.

    Solutions:

    1. Check User Existence:

      • Use transaction code SU01 to check if the user ID exists. If it does not, you will need to create it.
    2. Create User:

      • If the user does not exist, create a new user using transaction SU01. Ensure that you fill in all required fields and assign appropriate roles and authorizations.
    3. Unlock User:

      • If the user exists but is locked, you can unlock the user in transaction SU01 by selecting the user and clicking on the "Unlock" button.
    4. Verify User ID:

      • Double-check the user ID for any typos or errors. Ensure that you are using the correct format and case sensitivity.
    5. Check Authorizations:

      • Ensure that the user has the necessary authorizations to perform the action they are attempting. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
    6. Consult with Basis Team:

      • If you are unable to resolve the issue, consult with your SAP Basis team or system administrator. They can check system logs and configurations for any underlying issues.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • SU10: Mass User Maintenance
    • User Management: Understanding how user management works in SAP is crucial. Familiarize yourself with roles, profiles, and authorizations.
    • SAP Notes: Check SAP Notes for any known issues or patches related to user management and authentication.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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