How To Fix /OSP/MSG428 - User profile not found for user &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/MSG -

• Message number: 428

• Message text: User profile not found for user &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/MSG428 - User profile not found for user &1. ?

  The SAP error message /OSP/MSG428 User profile not found for user &1 typically indicates that the system is unable to find a user profile for the specified user in the context of the OSP (Online Service Provider) module or related functionality. This can occur for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  User Not Created: The user may not have been created in the system or may not have been assigned a profile.
  Profile Assignment: The user profile may not be correctly assigned to the user in the user master data.
  Authorization Issues: The user may not have the necessary authorizations to access the required profile.
  Data Inconsistency: There may be inconsistencies in the user data or profiles in the database.
  Configuration Issues: The OSP configuration may not be set up correctly, leading to the inability to find the user profile.
  
  Solutions:
  
  Check User Creation: Verify that the user exists in the system. You can do this by using transaction code SU01 to check the user master record.
  Assign User Profile: If the user exists but does not have a profile, you can assign the appropriate profile to the user in the user master record.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the OSP functionalities. This may involve checking roles and authorizations assigned to the user.
  Check Configuration: Review the OSP configuration settings to ensure that they are correctly set up. This may involve checking the relevant customizing settings in the SAP system.
  Data Consistency Check: Run consistency checks on user profiles and data to identify any discrepancies that may need to be resolved.
  Consult Documentation: Refer to SAP documentation or notes related to the OSP module for any specific guidance or troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU03: Authorization Maintenance
  PFCG: Role Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the /OSP/MSG428 User profile not found for user &1 error message.