How To Fix /OSP/MSG386 - Invalid Username/TimeZone customization not available: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/MSG -

• Message number: 386

• Message text: Invalid Username/TimeZone customization not available: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/MSG386 - Invalid Username/TimeZone customization not available: &1 ?

  The SAP error message /OSP/MSG386 Invalid Username/TimeZone customization not available: &1 typically indicates that there is an issue with the user profile or the timezone settings in the SAP system. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Username: The username specified may not exist in the system or may have been incorrectly entered.
  Timezone Configuration: The timezone associated with the user profile may not be correctly configured or may not exist in the system.
  User Profile Issues: There may be issues with the user profile settings, such as missing or incorrect data.
  Customizations Not Available: The system may not have the necessary customizations or configurations to handle the specified timezone.
  
  Solutions:
  
  
  Verify Username:
  
  Check if the username exists in the system. You can do this by navigating to the user management transaction (e.g., SU01) and searching for the username.
  Ensure that the username is correctly spelled and formatted.
  
  
  
  Check Timezone Settings:
  
  Go to the user profile settings (SU01) and check the timezone assigned to the user.
  Ensure that the timezone is valid and correctly configured in the system. You can check the available timezones in the system by using transaction code STZAC.
  
  
  
  User Profile Maintenance:
  
  If the user profile is missing required information, update the profile with the correct details.
  Ensure that all necessary fields are filled out correctly.
  
  
  
  Customizing Timezone:
  
  If the timezone is not available, you may need to customize the system to include the required timezone. This may involve configuration changes in the system settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to user management and timezone settings for any specific instructions or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or patches if it’s a known issue.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  STZAC: Time Zone Customization
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access the required functionalities.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /OSP/MSG386 Invalid Username/TimeZone customization not available: &1.