How To Fix /OSP/MSG379 - Notifications not found in IH table for Scenario ID:&1

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/MSG -

• Message number: 379

• Message text: Notifications not found in IH table for Scenario ID:&1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/MSG379 - Notifications not found in IH table for Scenario ID:&1 ?

  The SAP error message /OSP/MSG379 Notifications not found in IH table for Scenario ID:&1 typically indicates that the system is unable to find any notifications related to a specific scenario ID in the IH (Internal Handling) table. This can occur in various contexts, such as when working with maintenance notifications, service orders, or other related processes.
  Causes:
  
  Missing Data: The scenario ID you are using may not have any associated notifications in the IH table. This could be due to data not being created or saved properly.
  Incorrect Scenario ID: The scenario ID provided may be incorrect or does not exist in the system.
  Data Deletion: Notifications may have been deleted or archived, leading to their absence in the IH table.
  Authorization Issues: The user may not have the necessary authorizations to view the notifications related to the scenario ID.
  System Configuration: There may be configuration issues in the system that prevent notifications from being created or linked to the scenario ID.
  
  Solutions:
  
  Verify Scenario ID: Check if the scenario ID you are using is correct and exists in the system. You can do this by querying the relevant tables or using transaction codes that display scenario details.
  Check Notifications: Use transaction codes like IW28 or IW29 to check if there are any notifications created for the scenario ID. If none exist, you may need to create them.
  Review Data Deletion Policies: If notifications were deleted, review your data retention policies to understand if they were archived or removed.
  Authorization Check: Ensure that the user has the necessary authorizations to access the notifications. You may need to consult with your SAP security team.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP Basis or configuration team to ensure that the system is set up correctly to handle notifications for the given scenario.
  Debugging: If the issue persists, consider debugging the program or transaction that is generating the error to identify any underlying issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), IW23 (Display Notification), and IW28/IW29 (Display Notifications).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to notifications and the IH table to understand how notifications are managed within your specific SAP environment.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support or your internal SAP support team for further assistance.