How To Fix /OSP/MSG328 - Error in reading Initiator SAP Username:


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /OSP/MSG -

  • Message number: 328

  • Message text: Error in reading Initiator SAP Username:

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /OSP/MSG328 - Error in reading Initiator SAP Username: ?

    The SAP error message /OSP/MSG328 Error in reading Initiator SAP Username typically indicates an issue with the system's ability to retrieve the username of the initiator of a process or transaction. This can occur in various contexts, such as when using SAP Business Workflow, SAP Process Integration, or other SAP modules that require user identification.

    Possible Causes:

    1. User Not Found: The username specified in the process does not exist in the SAP system.
    2. Authorization Issues: The user executing the transaction may not have the necessary authorizations to read the initiator's username.
    3. Configuration Issues: There may be a misconfiguration in the workflow or process settings that prevents the system from retrieving the username.
    4. System Errors: Temporary system issues or inconsistencies in the user master data can also lead to this error.
    5. Missing User Data: The user profile may be incomplete or missing necessary information.

    Solutions:

    1. Check User Existence: Verify that the username exists in the SAP system. You can do this by using transaction code SU01 to check the user master record.
    2. Review Authorizations: Ensure that the user has the necessary authorizations to access the required data. You can use transaction code SU53 to analyze authorization issues.
    3. Check Workflow Configuration: If this error occurs in a workflow context, review the workflow configuration to ensure that the initiator's username is being correctly set and retrieved.
    4. User Profile Completeness: Ensure that the user profile is complete and contains all necessary information. Check for missing fields in the user master record.
    5. System Logs: Check the system logs (transaction SM21) for any related errors or warnings that might provide additional context for the issue.
    6. Restart the Process: Sometimes, simply restarting the process or transaction can resolve temporary issues.
    7. Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide patches or updates.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU53 (Authorization Check), and SM21 (System Log).
    • SAP Documentation: Refer to SAP Help documentation for detailed information on user management and workflow processes.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to contact your SAP Basis team or SAP support for further assistance.

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