How To Fix /OSP/MSG310 - User Not authorized to unsubscribe from Timepoints

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/MSG -

• Message number: 310

• Message text: User Not authorized to unsubscribe from Timepoints

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/MSG310 - User Not authorized to unsubscribe from Timepoints ?

  The SAP error message /OSP/MSG310 User Not authorized to unsubscribe from Timepoints typically indicates that the user does not have the necessary permissions to unsubscribe from timepoints in the SAP system. This can occur in various SAP modules, particularly in those related to time management or workforce management.
  Cause:
  
  Authorization Issues: The user lacks the required authorization roles or permissions to perform the unsubscribe action.
  Role Configuration: The roles assigned to the user may not include the necessary authorizations for managing timepoints.
  System Configuration: There may be specific configurations in the SAP system that restrict certain users from unsubscribing from timepoints.
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management area (Transaction Code: SU01).
  Ensure that the user has the appropriate roles that include permissions for managing timepoints.
  
  
  
  Review Authorization Objects:
  
  Check the relevant authorization objects that control access to timepoint management. Common authorization objects may include P_TCODE, P_USER_AUTH, or specific objects related to time management.
  Use Transaction Code: SU53 to analyze the authorization check after the error occurs. This will show which authorization check failed.
  
  
  
  Modify Roles:
  
  If the user lacks the necessary permissions, work with your SAP security team to modify the user’s roles or create a new role that includes the required authorizations.
  Ensure that the role includes the necessary transaction codes and authorization objects related to timepoints.
  
  
  
  Testing:
  
  After making changes to the user roles or authorizations, have the user log out and log back in to ensure that the changes take effect.
  Test the unsubscribe action again to confirm that the issue is resolved.
  
  
  
  Documentation:
  
  Document any changes made to user roles and authorizations for future reference and compliance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues related to timepoints.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training: Consider providing training for users on how to manage their timepoints and the importance of having the correct authorizations.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis or security team for further investigation.