How To Fix /OSP/MSG268 - MDR Notification Failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/MSG -

• Message number: 268

• Message text: MDR Notification Failed.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/MSG268 - MDR Notification Failed. ?

  The SAP error message /OSP/MSG268 MDR Notification Failed typically relates to issues with the Master Data Retrieval (MDR) process in SAP, particularly in the context of the SAP Master Data Governance (MDG) module. This error can occur due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying system.
  Causes:
  
  Configuration Issues: Incorrect settings in the MDG configuration can lead to failures in notifications.
  Data Inconsistencies: If the data being processed has inconsistencies or does not meet the required validation rules, it can cause the notification to fail.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures in processing notifications.
  Authorization Issues: Lack of proper authorizations for the user or the system trying to send the notification can also result in this error.
  Integration Issues: Problems with integration points, such as with other SAP modules or external systems, can lead to failures in notifications.
  
  Solutions:
  
  Check Configuration: Review the MDG configuration settings to ensure they are correctly set up. This includes checking the settings for notifications and the relevant workflows.
  Data Validation: Validate the data being processed to ensure it meets all necessary criteria and does not contain inconsistencies. Use transaction codes like MDG_MAT for material data or MDG_CUST for customer data to check for issues.
  Monitor System Performance: Check the system performance and logs to identify any bottlenecks or issues that may be causing the failure. Use transaction codes like SM37 to monitor job logs.
  Review Authorizations: Ensure that the user or system has the necessary authorizations to perform the actions related to the MDR notifications. Use transaction code SU53 to analyze authorization issues.
  Check Integration Settings: If the error is related to integration with other systems, review the integration settings and ensure that all necessary connections are functioning correctly.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MDG_MAT, MDG_CUST, SM37, and SU53 for troubleshooting.
  Logs and Traces: Review application logs (transaction SLG1) and system logs (transaction SM21) for additional error messages or warnings that may provide more context about the failure.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or consult with an SAP expert who specializes in MDG for further assistance.