How To Fix /OSP/MSG252 - Call to LM ItemHandler Webservice was not succesfull

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/MSG -

• Message number: 252

• Message text: Call to LM ItemHandler Webservice was not succesfull

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/MSG252 - Call to LM ItemHandler Webservice was not succesfull ?

  The SAP error message /OSP/MSG252 Call to LM ItemHandler Webservice was not successful typically indicates that there was an issue when trying to call a web service related to the ItemHandler in the Logistics Management (LM) module. This error can arise from various causes, and here are some common reasons along with potential solutions:
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the web service endpoint.
  Service Unavailability: The web service might be down or not reachable due to maintenance or other issues.
  Configuration Errors: Incorrect configuration settings in the SAP system for the web service.
  Authentication Issues: Problems with credentials or tokens required to access the web service.
  Data Issues: Invalid or missing data being sent to the web service, which may cause it to fail.
  Timeouts: The web service call may be timing out due to long processing times.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the web service endpoint. You can use tools like ping or telnet to test connectivity.
  Verify Service Status: Check if the web service is up and running. You may need to contact the service provider or check the service logs.
  Review Configuration: Go through the configuration settings in SAP related to the web service. Ensure that the endpoint URL, authentication methods, and other parameters are correctly set.
  Check Credentials: If the web service requires authentication, verify that the credentials (username, password, tokens) are correct and have not expired.
  Validate Input Data: Ensure that the data being sent to the web service is valid and complete. Check for any required fields that may be missing.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings for the web service call in the SAP configuration.
  Check Logs: Review the application logs in SAP for more detailed error messages that can provide additional context about the failure.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Web Service Documentation: Refer to the documentation for the specific web service being called to understand its requirements and limitations.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis team or reach out to SAP support for further assistance.