How To Fix /OSP/MSG162 - Alert &1 is not in Deleted status, so you cannot un-delete it

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/MSG -

• Message number: 162

• Message text: Alert &1 is not in Deleted status, so you cannot un-delete it

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/MSG162 - Alert &1 is not in Deleted status, so you cannot un-delete it ?

  The SAP error message /OSP/MSG162 Alert &1 is not in Deleted status, so you cannot un-delete it typically occurs in the context of the SAP Operational Service Provider (OSP) module, which deals with alerts and notifications. This error indicates that the system is trying to perform an "un-delete" operation on an alert that is not currently marked as deleted.
  Cause:
  
  Alert Status: The alert you are trying to "un-delete" is not in a deleted state. This means that the alert is either active or in another status that does not allow for restoration.
  Incorrect Operation: The operation being performed may be incorrect, such as trying to restore an alert that was never deleted or has already been processed in a way that prevents it from being restored.
  
  Solution:
  
  Check Alert Status: Verify the status of the alert in question. You can do this by navigating to the alert management screen and checking the status of the alert. Ensure that it is indeed marked as deleted.
  Correct Operation: If the alert is not in a deleted state, you may need to take a different action based on what you want to achieve. If you need to delete the alert, you should do that first before attempting to un-delete it.
  Consult Documentation: Refer to the SAP documentation or help resources for the specific module you are working with to understand the correct procedures for managing alerts.
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Permissions: Ensure that you have the necessary permissions to perform delete and un-delete operations on alerts.
  System Version: Be aware of the version of SAP you are using, as the behavior of alerts and the error messages may vary between different versions.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.