How To Fix /OSP/MSG110 - Empty Userlist sent for WF Item provider processing

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/MSG -

• Message number: 110

• Message text: Empty Userlist sent for WF Item provider processing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/MSG110 - Empty Userlist sent for WF Item provider processing ?

  The SAP error message /OSP/MSG110 Empty Userlist sent for WF Item provider processing typically occurs in the context of workflow processing in SAP. This error indicates that the system attempted to process a workflow item but did not find any users in the user list that should be assigned to handle that workflow item.
  Cause:
  
  No Users Assigned: The workflow item does not have any users assigned to it, which can happen if the workflow configuration is incorrect or if the user assignment logic does not return any valid users.
  User Determination Logic: The logic used to determine the users for the workflow item may not be functioning correctly, possibly due to missing or incorrect conditions.
  Authorization Issues: Users who should be assigned to the workflow item may not have the necessary authorizations, leading to them being excluded from the user list.
  Workflow Configuration: There may be issues in the workflow definition or configuration that prevent users from being assigned correctly.
  
  Solution:
  
  Check Workflow Configuration: Review the workflow definition and ensure that the user assignment logic is correctly set up. This includes checking the binding of user-related attributes and ensuring that the correct roles are assigned.
  User Determination Logic: Verify the user determination logic (e.g., rules, conditions) to ensure it is correctly configured to return valid users. You may need to adjust the logic to include the appropriate users.
  Authorization Check: Ensure that the users who should be assigned to the workflow item have the necessary authorizations. You can check user roles and profiles to confirm this.
  Debugging: If the issue persists, consider debugging the workflow to trace the user assignment process. This can help identify where the logic is failing.
  Testing: After making changes, test the workflow to ensure that users are being assigned correctly and that the error does not reoccur.
  
  Related Information:
  
  Workflow Logs: Check the workflow logs for additional details about the error and any related messages that may provide more context.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  Documentation: Review SAP documentation related to workflow configuration and user assignment to ensure compliance with best practices.
  
  If the problem continues after following these steps, it may be beneficial to consult with an SAP workflow expert or reach out to SAP support for further assistance.