How To Fix /OSP/MSG028 - SAP record(s) not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/MSG -

• Message number: 028

• Message text: SAP record(s) not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/MSG028 - SAP record(s) not found ?

  The SAP error message /OSP/MSG028 SAP record(s) not found typically indicates that a specific record or set of records that the system is trying to access cannot be found in the database. This can occur in various contexts, such as when querying for data in a specific table or when trying to access configuration settings.
  Causes:
  
  
  Data Not Available: The most common cause is that the data you are trying to access does not exist in the database. This could be due to:
  
  The record was never created.
  The record was deleted.
  The record is in a different status or not yet activated.
  
  
  
  Incorrect Selection Criteria: The parameters or criteria used to search for the records may be incorrect or too restrictive, leading to no results being returned.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the records, which can sometimes lead to misleading error messages.
  
  
  Configuration Issues: If the system is not properly configured, it may not be able to find the necessary records.
  
  
  Database Issues: There could be issues with the database itself, such as corruption or connectivity problems.
  
  
  Solutions:
  
  
  Check Data Existence: Verify that the records you are trying to access actually exist in the relevant tables. You can do this by using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to look up the relevant tables.
  
  
  Review Selection Criteria: Ensure that the selection criteria you are using to query the records are correct. Adjust the filters to broaden the search if necessary.
  
  
  User Authorizations: Check if the user has the necessary authorizations to access the records. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  
  
  Configuration Check: Review the configuration settings related to the area where the error is occurring. Ensure that all necessary settings are in place and correctly configured.
  
  
  Database Health Check: If you suspect database issues, consult with your database administrator to check for any problems or inconsistencies in the database.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific module or functionality you are working with for additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you investigate the issue, such as SE11, SE16, or SE80.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message. There may be specific patches or updates that address known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with SAP directly for further assistance.