How To Fix /OSP/A_MSG178 - Communication Details not maintained for the user &1.

/OSP/A_MSG178 - Overview

• Message type: E = Error

• Message class: /OSP/A_MSG -

• Message number: 178

• Message text: Communication Details not maintained for the user &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/A_MSG178 - Communication Details not maintained for the user &1. ?

  The SAP error message /OSP/A_MSG178 Communication Details not maintained for the user &1 typically indicates that the communication details (such as email, phone number, etc.) for the specified user are not set up in the system. This can prevent certain functionalities, such as notifications or alerts, from being sent to the user.
  
  Cause:
  
  Missing Communication Data: The user profile does not have the necessary communication details maintained.
  User Not Properly Configured: The user may not have been fully set up in the system, leading to incomplete data.
  Authorization Issues: The user may not have the necessary authorizations to access or maintain their communication details.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Maintain Communication Details:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is causing the error and click on the "Change" button.
  Navigate to the "Address" tab.
  Ensure that the communication details (like email address, phone number, etc.) are filled in correctly.
  Save the changes.
  
  
  
  Check