How To Fix /OSP/A_MSG162 - Failed to read ICM information

/OSP/A_MSG162 - Overview

• Message type: E = Error

• Message class: /OSP/A_MSG -

• Message number: 162

• Message text: Failed to read ICM information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/A_MSG162 - Failed to read ICM information ?

  The SAP error message /OSP/A_MSG162 Failed to read ICM information typically indicates an issue with the Internet Communication Manager (ICM) in the SAP system. This error can arise due to various reasons, including configuration issues, network problems, or issues with the ICM itself.
  Causes:
  
  ICM 
  Configuration Issues: Incorrect or incomplete configuration of the ICM can lead to this error.
  Network Problems: Issues with network connectivity or DNS resolution can prevent the ICM from accessing necessary resources.
  ICM Process Not Running: The ICM process may not be running or may have crashed.
  Authorization Issues: The user or service account may not have the necessary permissions to access ICM information.
  System Resource Limitations: Insufficient system resources (like memory or CPU) can affect the ICM's ability to function properly.
  
  Solutions:
  
  
  Check ICM Configuration:
  
  Review the ICM settings in the SAP profile parameters. Ensure that the parameters related to ICM are correctly set.
  Use transaction RZ10 to check and modify profile parameters if necessary.
  
  
  
  Restart