How To Fix /OSP/A_MSG073 - Open approval mail

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/A_MSG -

• Message number: 073

• Message text: Open approval mail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/A_MSG073 - Open approval mail ?

  The SAP error message /OSP/A_MSG073 typically relates to issues with the open approval mail process in the SAP system, particularly in the context of the SAP Business Workflow or SAP OpenText solutions. This error can occur when there are problems with the approval workflow, such as missing configurations, incorrect user assignments, or issues with the mail server.
  Cause:
  
  Workflow Configuration Issues: The workflow may not be properly configured, leading to errors in sending approval notifications.
  User Assignment Problems: The user who is supposed to receive the approval mail may not be correctly assigned in the workflow.
  Mail Server Issues: There could be problems with the mail server settings, preventing emails from being sent.
  Authorization Issues: The user may not have the necessary authorizations to trigger or receive the approval mail.
  System Errors: There may be underlying system errors or inconsistencies in the SAP environment.
  
  Solution:
  
  
  Check Workflow Configuration:
  
  Review the workflow configuration in transaction SWDD (Workflow Builder) to ensure that all steps are correctly defined and that the approval mail step is included.
  
  
  
  Verify User Assignments:
  
  Ensure that the users involved in the workflow are correctly assigned and have the necessary roles and responsibilities.
  
  
  
  Mail Configuration:
  
  Check the mail configuration in transaction SCOT (SAPconnect) to ensure that the mail server settings are correct and that the system can send emails.
  Test the mail sending functionality to confirm that it is working as expected.
  
  
  
  Authorization Checks:
  
  Verify that the users have the necessary authorizations to participate in the workflow and receive approval notifications. Use transaction SU53 to check for authorization issues.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SLG1) for any related error messages that could provide more context on the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SCOT: SAPconnect
  SU53: Authorization Check
  SLG1: Application Log
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the error message.
  
  
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the /OSP/A_MSG073 error message in your SAP system.