How To Fix /OSP/A_MSG021 - WFTE stat:&1 not consistent with TE app-stat:&2/setl-stat:&3 of TripID:&4

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/A_MSG -

• Message number: 021

• Message text: WFTE stat:&1 not consistent with TE app-stat:&2/setl-stat:&3 of TripID:&4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/A_MSG021 - WFTE stat:&1 not consistent with TE app-stat:&2/setl-stat:&3 of TripID:&4 ?

  The SAP error message /OSP/A_MSG021 WFTE stat:&1 not consistent with TE app-stat:&2/setl-stat:&3 of TripID:&4 typically relates to inconsistencies in the workflow status of a travel expense (TE) application in the SAP system. This error can occur in the context of the SAP Travel Management module, particularly when dealing with workflows and travel expense reports.
  Cause:
  
  
  Inconsistent Statuses: The error indicates that the workflow status (WFTE status) of a travel expense report is not consistent with the application status (app-stat) and settlement status (setl-stat) of the same report. This can happen due to various reasons, such as:
  
  Manual changes made to the statuses that are not reflected in the workflow.
  Errors during the processing of the travel expense report.
  System issues or bugs that lead to status mismatches.
  
  
  
  Workflow Issues: There may be issues with the workflow configuration or execution, leading to a situation where the workflow does not update correctly based on the changes in the application or settlement statuses.
  
  
  Data Integrity Issues: There could be data integrity issues in the database that cause the statuses to be out of sync.
  
  
  Solution:
  
  
  Check Statuses: Review the statuses of the travel expense report in question. Ensure that the workflow status, application status, and settlement status are aligned. You can do this by checking the relevant tables in the SAP system.
  
  
  Reprocess the Workflow: If the statuses are inconsistent, you may need to reprocess the workflow. This can often be done by:
  
  Restarting the workflow for the specific travel expense report.
  Using transaction codes like SWIA (Work Item Administration) to manage and monitor workflow items.
  
  
  
  Correct Data: If there are discrepancies in the data, you may need to correct them manually or through a batch job, depending on the nature of the inconsistency.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any known issues or patches that may address the problem.
  
  
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PR05 (Travel Expenses), SOST (Send Requests), and SWI1 (Work Item Selection) for managing travel expenses and workflows.
  SAP Notes: Check for SAP Notes that may address this specific error or provide guidance on troubleshooting workflow issues.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.