How To Fix /OSP/A_MSG015 - User &1 withe PERNR : &2 is not a valid Information Worker User


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /OSP/A_MSG -

  • Message number: 015

  • Message text: User &1 withe PERNR : &2 is not a valid Information Worker User

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /OSP/A_MSG015 - User &1 withe PERNR : &2 is not a valid Information Worker User ?

    The SAP error message /OSP/A_MSG015 User &1 with PERNR: &2 is not a valid Information Worker User typically indicates that the user specified (identified by the user ID &1 and personnel number &2) is not recognized as a valid Information Worker in the SAP system. This can occur in various scenarios, particularly when dealing with SAP's Information Worker applications, such as SAP Fiori or SAP Business Workflow.

    Causes:

    1. User Not Configured as Information Worker: The user may not have been set up correctly in the system to be recognized as an Information Worker.
    2. Missing or Incorrect Personnel Number: The personnel number (PERNR) may be incorrect or not assigned to the user in the system.
    3. Authorization Issues: The user may not have the necessary authorizations to access the Information Worker functionalities.
    4. System Configuration Issues: There may be issues with the configuration of the Information Worker settings in the SAP system.

    Solutions:

    1. Check User Configuration:

      • Verify that the user is correctly configured as an Information Worker in the system. This can typically be done in transaction SU01 (User Maintenance).
      • Ensure that the user has the correct roles and authorizations assigned.
    2. Verify Personnel Number:

      • Check if the personnel number (PERNR) is valid and correctly assigned to the user. You can do this by checking the user’s details in the HR module or using transaction PA20 (Display HR Master Data).
    3. Assign Information Worker Role:

      • If the user is not assigned the necessary role, you may need to assign the appropriate Information Worker role to the user. This can be done in transaction PFCG (Role Maintenance).
    4. Check Authorization Objects:

      • Ensure that the user has the necessary authorizations to access the Information Worker functionalities. This may involve checking specific authorization objects related to Information Worker roles.
    5. Consult Documentation:

      • Review SAP documentation or notes related to Information Worker configuration to ensure that all necessary steps have been followed.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if it’s a known issue.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • PFCG: Role Maintenance
      • PA20: Display HR Master Data
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Roles: Ensure that the user has the correct roles assigned that pertain to Information Worker functionalities.

    By following these steps, you should be able to identify and resolve the issue related to the error message /OSP/A_MSG015.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author