How To Fix OQ_I304 - System error: Report within uncertain status. Please restart report.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_I - IS-Oil SSR : Message pool for Settlement and Invoicing

• Message number: 304

• Message text: System error: Report within uncertain status. Please restart report.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_I304 - System error: Report within uncertain status. Please restart report. ?

  The SAP error message "OQ_I304 System error: Report within uncertain status. Please restart report." typically indicates that there is an issue with the execution of a report in the SAP system. This error can occur for various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  System Glitches: Temporary issues in the SAP system or database can lead to reports being in an uncertain state.
  Data Locking: If the report is trying to access data that is currently locked by another process, it may not be able to complete successfully.
  Long-Running Processes: If the report takes too long to execute, it may time out or be interrupted, leading to an uncertain status.
  Configuration Issues: Incorrect configuration settings for the report or the underlying data can cause errors.
  User Authorizations: Insufficient permissions for the user running the report can lead to execution issues.
  
  Solutions:
  
  Restart the Report: As the error message suggests, the first step is to restart the report. This can often resolve temporary issues.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the data that the report is trying to access. If locks are found, you may need to wait for them to be released or contact the user who holds the lock.
  Review System Logs: Check the system logs (transaction SM21) for any related error messages or warnings that could provide more context about the issue.
  Increase Timeout Settings: If the report is timing out, consider increasing the timeout settings in the system configuration.
  Check Authorizations: Ensure that the user has the necessary authorizations to run the report. You can use transaction SU53 to analyze authorization issues.
  Consult with Basis Team: If the issue persists, it may be necessary to involve the SAP Basis team to investigate any underlying system issues or performance problems.
  Update or Patch SAP: Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known bugs and issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM12 (Lock Entries), and SM21 (System Log) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific report you are trying to run, as there may be known issues or specific requirements for execution.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.