How To Fix OQ_I264 - No condition information can be found

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_I - IS-Oil SSR : Message pool for Settlement and Invoicing

• Message number: 264

• Message text: No condition information can be found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_I264 - No condition information can be found ?

  The SAP error message OQ_I264, which states "No condition information can be found," typically occurs in the context of pricing and condition records in SAP. This error can arise in various scenarios, such as during sales order processing, pricing determination, or when trying to access condition records for a specific material or customer.
  Causes:
  
  
  Missing Condition Records: The most common cause is that there are no condition records maintained for the pricing procedure being used. This could be for a specific material, customer, or combination of both.
  
  
  Incorrect Condition Type: The condition type being referenced may not be set up correctly in the pricing procedure or may not be relevant for the transaction being processed.
  
  
  Data Inconsistencies: There may be inconsistencies in the master data, such as missing or incorrect customer or material master records.
  
  
  Pricing Procedure Configuration: The pricing procedure may not be correctly configured to include the necessary condition types.
  
  
  Sales Area Issues: The sales area (Sales Organization, Distribution Channel, Division) may not be correctly set up or may not match the data being processed.
  
  
  Solutions:
  
  
  Check Condition Records: 
  
  Go to transaction code VK11 (Create Condition) or VK12 (Change Condition) to check if the necessary condition records exist for the relevant condition type.
  Ensure that the records are maintained for the correct combination of material, customer, and sales area.
  
  
  
  Review Pricing Procedure:
  
  Use transaction code V/08 to review the pricing procedure and ensure that the relevant condition types are included.
  Check if the condition type is marked as active and is relevant for the transaction.
  
  
  
  Verify Master Data:
  
  Check the customer master data (transaction code XD03) and material master data (transaction code MM03) to ensure that all necessary information is correctly maintained.
  
  
  
  Check Sales Area:
  
  Ensure that the sales area is correctly defined and that the transaction is being processed in the correct sales area.
  
  
  
  Debugging: If the issue persists, you may need to debug the pricing procedure to identify where the condition determination is failing.
  
  
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific guidance related to your configuration and setup.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VK11 - Create Condition
  VK12 - Change Condition
  VK13 - Display Condition
  V/08 - Pricing Procedure Configuration
  XD03 - Display Customer Master
  MM03 - Display Material Master
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify the root cause of the OQ_I264 error and implement the necessary solutions to resolve it.