How To Fix OQ_I156 - For Debitor &1 is no FAX-Number maintained.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_I - IS-Oil SSR : Message pool for Settlement and Invoicing

• Message number: 156

• Message text: For Debitor &1 is no FAX-Number maintained.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_I156 - For Debitor &1 is no FAX-Number maintained. ?

  The SAP error message OQ_I156 indicates that there is no fax number maintained for a specific debtor (customer) in the system. This error typically arises when a process or transaction requires a fax number for communication purposes, such as sending invoices or other documents.
  Cause:
  The primary cause of this error is the absence of a fax number in the customer master data for the specified debtor. This can happen if:
  
  The customer was created without entering a fax number.
  The fax number was deleted or not updated in the customer master data.
  The relevant data was not maintained during data migration or system upgrades.
  
  Solution:
  To resolve this error, you need to maintain the fax number for the debtor in the customer master data. Here are the steps to do this:
  
  
  Access Customer Master Data:
  
  Go to the transaction code XD02 (Change Customer) or FD02 (Change Customer - Company Code).
  Enter the customer number (debtor) for which you received the error.
  
  
  
  Navigate to the Communication Section:
  
  In the customer master data screen, navigate to the "Address" or "Communication" tab, depending on your SAP version.
  
  
  
  Enter Fax Number:
  
  Locate the field for the fax number and enter the appropriate fax number for the customer.
  
  
  
  Save Changes:
  
  After entering the fax number, save the changes to the customer master data.
  
  
  
  Re-run the Process:
  
  After maintaining the fax number, re-run the process that triggered the error to verify that the issue has been resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD02 - Change Customer (General Data)
  FD02 - Change Customer (Company Code Data)
  XD03 - Display Customer (to check existing data)
  
  
  
  Customer Master Data Maintenance:
  
  Ensure that all relevant communication details are maintained in the customer master data, including email addresses and phone numbers, to avoid similar issues in the future.
  
  
  
  User Authorizations:
  
  Ensure that you have the necessary authorizations to change customer master data. If you do not have access, contact your SAP administrator.
  
  
  
  Documentation:
  
  Refer to SAP documentation or help files for more detailed instructions on maintaining customer master data.
  
  
  
  By following these steps, you should be able to resolve the OQ_I156 error and ensure that the necessary fax number is maintained for the debtor in question.