How To Fix OQ_I142 - No customer sales data or pricing group for customer & sales area & & &

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_I - IS-Oil SSR : Message pool for Settlement and Invoicing

• Message number: 142

• Message text: No customer sales data or pricing group for customer & sales area & & &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_I142 - No customer sales data or pricing group for customer & sales area & & & ?

  The SAP error message OQ_I142 indicates that there is no customer sales data or pricing group available for the specified customer and sales area. This error typically occurs in the context of sales order processing, pricing determination, or when trying to access customer-specific data.
  Causes:
  
  Missing Customer Master Data: The customer master record may not have been set up correctly for the specific sales area. This includes missing sales area data or pricing group information.
  Incorrect Sales Area: The sales area specified in the transaction may not match any existing sales area for the customer.
  Pricing Group Not Defined: The pricing group for the customer may not be defined in the system, leading to the inability to determine pricing.
  Data Inconsistency: There may be inconsistencies or missing data in the customer master or related tables.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to transaction XD03 (Display Customer) or VD03 (Display Customer - Sales Area) and verify that the customer exists for the specified sales area.
  Ensure that the sales area data is complete, including the sales organization, distribution channel, and division.
  
  
  
  Verify Pricing Group:
  
  Check if the pricing group is defined for the customer. You can do this in the customer master data under the sales area data.
  If the pricing group is missing, you may need to add it or ensure that the correct pricing group is assigned.
  
  
  
  Check Sales Area Configuration:
  
  Ensure that the sales area is correctly configured in the system. This includes checking the sales organization, distribution channel, and division settings.
  
  
  
  Review Pricing Conditions:
  
  Check the pricing conditions in transaction VK11 (Create Condition) or VK12 (Change Condition) to ensure that there are valid pricing conditions for the customer and sales area.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP documentation for further troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03 / VD03: Display Customer Master Data
  VK11 / VK12: Maintain Pricing Conditions
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to customer master data and pricing procedures for more detailed guidance.
  
  By following these steps, you should be able to identify and resolve the cause of the OQ_I142 error in SAP.