How To Fix OQ_I137 - Payment cards differ in source data - BADI cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_I - IS-Oil SSR : Message pool for Settlement and Invoicing

• Message number: 137

• Message text: Payment cards differ in source data - BADI cancelled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_I137 - Payment cards differ in source data - BADI cancelled ?

  The SAP error message OQ_I137, which states "Payment cards differ in source data - BADI cancelled," typically occurs in the context of payment processing, particularly when dealing with payment cards in SAP systems. This error indicates that there is a discrepancy between the payment card data in the source system and what is expected in the SAP system.
  Cause:
  
  Data Mismatch: The most common cause of this error is a mismatch in payment card details. This could be due to differences in card numbers, expiration dates, or other relevant card information between the source data and what is stored in SAP.
  BADI Implementation: The error may also arise from a Business Add-In (BADI) implementation that is designed to validate payment card data. If the BADI logic detects discrepancies, it may cancel the transaction and trigger this error message.
  Configuration Issues: Incorrect configuration settings in the payment processing module can also lead to this error. This includes settings related to payment card processing, validation rules, or integration with external payment gateways.
  
  Solution:
  
  Verify Payment Card Data: Check the payment card details in both the source system and SAP. Ensure that all relevant information (card number, expiration date, CVV, etc.) matches exactly.
  Review BADI Implementation: If a BADI is implemented for payment card validation, review the logic to ensure it is functioning as intended. You may need to debug the BADI to identify why it is rejecting the payment card data.
  Check Configuration Settings: Review the configuration settings related to payment processing in SAP. Ensure that all settings are correctly configured to handle payment card transactions.
  Consult Documentation: Refer to SAP documentation or notes related to payment card processing and the specific BADI being used. There may be known issues or additional configuration steps required.
  Testing: After making any changes, conduct thorough testing to ensure that the issue is resolved and that payment card transactions can be processed without errors.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on payment card processing issues.
  BADI Documentation: Review the documentation for the specific BADI being used to understand its purpose and how it validates payment card data.
  Transaction Logs: Analyze transaction logs for additional details on the error, which may provide insights into the specific data discrepancies causing the issue.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the OQ_I137 error and implement a solution to resolve it.