How To Fix OQ_I072 - Processing not possible because worklist does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_I - IS-Oil SSR : Message pool for Settlement and Invoicing

• Message number: 072

• Message text: Processing not possible because worklist does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_I072 - Processing not possible because worklist does not exist ?

  The SAP error message OQ_I072, which states "Processing not possible because worklist does not exist," typically occurs in the context of SAP's Order Management or Production Planning modules. This error indicates that the system is unable to find a worklist that is necessary for processing a particular transaction or operation.
  Causes:
  
  Missing Worklist: The worklist that the system is trying to access has not been created or has been deleted.
  Incorrect Configuration: There may be configuration issues in the system that prevent the worklist from being generated.
  Authorization Issues: The user may not have the necessary authorizations to access the worklist.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the worklist from being generated or accessed.
  System Errors: Temporary system errors or issues with the database can also lead to this error.
  
  Solutions:
  
  Check Worklist Creation: Ensure that the worklist is being created correctly. You may need to check the relevant transaction or process that is supposed to generate the worklist.
  Review Configuration: Verify the configuration settings related to worklist generation in the relevant module (e.g., Order Management, Production Planning). Ensure that all necessary settings are correctly configured.
  User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the worklist.
  Data Consistency Check: Run consistency checks on the relevant data to ensure there are no issues that could prevent the worklist from being generated.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Recreate Worklist: If the worklist has been deleted or is missing, you may need to recreate it manually or through a specific transaction.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
  Transaction Codes: Familiarize yourself with transaction codes related to worklist management in your specific SAP module.
  Documentation: Review SAP documentation for the specific module you are working with to understand the worklist functionality and requirements.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the OQ_I072 error message in SAP.