How To Fix OQ_I024 - Error occured in document determination for a document at & &

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_I - IS-Oil SSR : Message pool for Settlement and Invoicing

• Message number: 024

• Message text: Error occured in document determination for a document at & &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_I024 - Error occured in document determination for a document at & & ?

  The SAP error message OQ_I024 indicates that there was an issue with document determination in the context of a specific document. This error typically arises in scenarios involving sales orders, delivery documents, or other transactional documents where SAP needs to determine the appropriate document type or number based on the configuration and data provided.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Configuration: The document determination configuration may not be set up correctly in the system. This could involve missing entries in the relevant customizing tables.
  
  
  Incorrect Data: The data provided in the transaction may not meet the criteria defined for document determination. This could include missing or incorrect master data (like customer or material master).
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the required documents or perform the document determination process.
  
  
  Custom Code Issues: If there are custom enhancements or user exits that affect document determination, they may be causing the error.
  
  
  System Bugs: Occasionally, there may be bugs in the SAP system that lead to unexpected behavior during document determination.
  
  
  Solution:
  To resolve the OQ_I024 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the relevant customizing transaction (e.g., SPRO) and verify the document determination settings for the specific document type you are working with.
  Ensure that all necessary entries are present in the configuration tables (e.g., T006, T006A, etc.).
  
  
  
  Validate Input Data:
  
  Review the data being used in the transaction. Ensure that all required fields are filled out correctly and that the data is valid.
  Check the master data (customer, material, etc.) for completeness and correctness.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the document determination. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Debugging:
  
  If you suspect that custom code is involved, you may need to debug the process to identify where the error is occurring. Use transaction SE80 or SE37 to analyze any custom function modules or enhancements.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction code, the steps leading to the error, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to document determination, such as VA01 (Create Sales Order), VL01N (Create Outbound Delivery), etc.
  Customizing Path: The path to check document determination settings is usually found under:
  
  Sales and Distribution > Basic Functions > Output Control > Output Determination > Maintain Output Types.
  
  
  Error Logs: Use transaction SLG1 to check application logs for more detailed error messages that may provide additional context.
  
  By following these steps, you should be able to identify and resolve the cause of the OQ_I024 error in your SAP system.