How To Fix OQ_I005 - Check document &. Number of original records could not be verified.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_I - IS-Oil SSR : Message pool for Settlement and Invoicing

• Message number: 005

• Message text: Check document &. Number of original records could not be verified.

What causes this issue?

Some or all of the original Document Base Table (DBT) entries which
comprised all or part of billing document &v1& were already deleted.
These entries were re-created. However, the exact number of original
DBT entries belonging to the billing document is unknown and therefore
the comparison check in the program could not be carried out.

System Response

The reversal billing documents have nevertheless been created for you.

How to fix this error?

Check the reversal billing documents carefully to determine that they
are complete reversals of the original billing documents. If the
reversal document does not match the original document, contact your
system administrator. Either original meter readings and/or payment
card data is missing.

Procedure for System Administrators

A check is carried out comparing the field OIRADBT-COUNTER against
OIRADTLT-COUNTER to ensure that all the DBT entries were correctly
re-created. A valid mismatch may occur for example if the DBT
aggregation schema has changed since the original billing document was
created. However, old billing documents created in release 4.6B may
not contain a COUNTER value in table OIRADTLT (a new field in release
4.6C), if the value could not be determined from table OIRADBT at time
of upgrade from 4.6B. This type of mismatch may or may not be valid.
Therefore, processing is allowed to continue, but manual checks of the
resulting billing documents is required to ensure their accuracy.
Specifically, the following DBT record could not be verified:
Link number: &v2&.
Item link number: &v3&.
Link year: &v4&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_I005 - Check document &. Number of original records could not be verified. ?

  The SAP error message OQ_I005, which states "Check document &. Number of original records could not be verified," typically occurs in the context of document processing, particularly when dealing with original records in the system. This error can arise in various scenarios, such as during the posting of documents, data uploads, or when performing certain transactions that involve original records.
  Causes:
  
  Data Integrity Issues: The original records may not match the expected format or structure, leading to verification failures.
  Missing Records: The system may be unable to find the original records that are supposed to be linked to the document.
  Configuration Issues: There may be configuration settings in the SAP system that are not correctly set up for handling original records.
  Authorization Issues: The user may not have the necessary permissions to access or verify the original records.
  System Bugs or Inconsistencies: There could be bugs in the SAP system or inconsistencies in the database that prevent proper verification.
  
  Solutions:
  
  Check Document Details: Verify the document number mentioned in the error message. Ensure that it exists and is correctly entered.
  Review Original Records: Check if the original records are present in the system and are correctly linked to the document in question.
  Data Validation: Ensure that the data being processed adheres to the expected formats and structures. Validate the data for any discrepancies.
  Configuration Review: Review the configuration settings related to document processing and original records. Ensure that they are set up correctly.
  User Authorization: Check the user roles and authorizations to ensure that the user has the necessary permissions to access and verify the original records.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may be using specific transaction codes (e.g., FB01 for document posting, or others related to document management).
  SAP Documentation: Refer to SAP's official documentation for detailed information on document processing and original records.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to diagnose and resolve the OQ_I005 error in your SAP system.