How To Fix OQ_E442 - No card type can be determined to card number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 442

• Message text: No card type can be determined to card number &1

What causes this issue?

For the card number &V1& no valid card type could be determine by the
system.

System Response

The system uploaded the transaction with an appropriate error status.

How to fix this error?

Please correct the card number or type manually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E442 - No card type can be determined to card number &1 ?

  The SAP error message OQ_E442, which states "No card type can be determined to card number &1," typically occurs in the context of SAP's card management or payment processing functionalities. This error indicates that the system is unable to identify the type of card associated with the provided card number.
  Causes:
  
  Invalid Card Number: The card number entered may be incorrect or not formatted properly.
  Unsupported Card Type: The card type (e.g., Visa, MasterCard, etc.) may not be supported or recognized by the system.
  Configuration Issues: There may be missing or incorrect configuration settings in the SAP system related to card types.
  Data Maintenance: The card type definitions may not be properly maintained in the system.
  Integration Issues: If the system is integrated with external payment gateways or services, there may be issues with the integration that prevent the card type from being recognized.
  
  Solutions:
  
  Verify Card Number: Check the card number for accuracy and ensure it is entered in the correct format.
  Check Card Type Configuration: Ensure that the card type is configured correctly in the SAP system. This may involve checking the settings in the relevant transaction codes (e.g., customizing settings for payment methods).
  Maintain Card Types: If the card type is not defined in the system, you may need to add it. This can usually be done in the customizing settings under Financial Accounting or Payment Processing.
  Review Integration Settings: If applicable, check the integration settings with external payment processors to ensure they are correctly set up to recognize the card types.
  Consult Documentation: Refer to SAP documentation or support notes related to card processing for any specific instructions or updates that may address this issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBPM1 (for payment methods) or SPRO (for customizing settings).
  SAP Notes: Check SAP Notes for any known issues or patches related to card processing and error OQ_E442.
  User Roles: Ensure that the user has the necessary permissions to access and modify card type settings in the system.
  Testing: After making changes, conduct tests with valid card numbers to ensure that the issue is resolved.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.