How To Fix OQ_E436 - No FI document information could be retreived for billing document &

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 436

• Message text: No FI document information could be retreived for billing document &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E436 - No FI document information could be retreived for billing document & ?

  The SAP error message OQ_E436, which states "No FI document information could be retrieved for billing document &," typically occurs in the context of billing and financial document processing. This error indicates that the system is unable to find the financial document (FI document) associated with the specified billing document. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing FI Document: The billing document may not have been posted to the Financial Accounting (FI) module, resulting in the absence of a corresponding FI document.
  Incorrect Billing Document: The billing document number provided may be incorrect or does not exist in the system.
  Document Status: The billing document may be in a status that does not allow for the retrieval of FI information (e.g., it may be in a draft state).
  Integration Issues: There may be issues with the integration between the Sales and Distribution (SD) module and the FI module, preventing the proper posting of documents.
  Authorization Issues: The user may not have the necessary authorizations to view the FI document information.
  
  Solutions:
  
  Check Billing Document Status: Verify that the billing document is fully processed and has been posted to FI. You can do this by checking the document status in the billing document overview.
  Post the Billing Document: If the billing document has not been posted to FI, ensure that it is posted correctly. You can do this through the transaction code VF02 (Change Billing Document) or VF03 (Display Billing Document).
  Verify Document Number: Double-check the billing document number you are using to ensure it is correct and exists in the system.
  Review Integration Settings: Check the configuration settings for the integration between SD and FI to ensure that they are set up correctly. This may involve reviewing the account determination settings and ensuring that the necessary configurations are in place.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the FI document information. This may involve checking user roles and permissions in the SAP system.
  Consult Logs: Review any relevant logs or error messages in the system that may provide additional context for the issue. This can include transaction logs or application logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF03 (Display Billing Document), FB03 (Display Document), and SE16 (Data Browser) to check the underlying tables for any discrepancies.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to billing and financial integration to understand the expected behavior and configuration settings.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.